Solution for broken TrendMicro ScanMail for Domino 12.0.2 on Windows

After upgrading the Domino to 12.0.2, TrendMicro scanmail stops working. The cause is C API OSLoadLibrary changes in Domino 12.0.2.

TrendMicro had identified the problem and created a temp workaround for it.

See article: https://success.trendmicro.com/dcx/s/solution/000291870?language=en_US

Option 1

For “SMID5.8 GM Windows or above”, “SMID5.6 SP1 Patch4 Windows or above”, “ISD5.8 GM Windows or above”, and “ISD5.6 SP1 Patch3 Windows JP or above”

1. Run the following command on the Domino console:
   “set config SMD_LOAD_LIBRARY_ABS=1”
2. Load SMD tasks manually or restart the Domino server to load SMD tasks automatically.

Option 2

According to HCL’s suggestion in Domino 12.0.2 Release Notes, you can use notes.ini variables of the format OSLL_<#>= to specify “SMD latest binary path” for C API OSLoadLibrary to search. For example:

For SMID5.8 Patch1 Windows:
“SMD latest binary path” is “C:\Program Files\Trend Micro\ScanMail for Domino\program\V5.8.0.1090”

Then the following notes.ini variables can be set:
OSLL_1=C:\Program Files\Trend Micro\ScanMail for Domino\program\V5.8.0.1090

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